FAQ frequently asked questions isolated on special blue banner background

The Obexa Surgical Store is proudly Pakistan owned and operated with Factory in Sialkot.

Of course, Obexa Surgicals. has been a verified gold supplier of Alibaba and have own factory, with over 10 years exporting experience, has exported all over the world. And for the first cooperation, you can pay through PayPal if worry about the safety.

In order to begin production on your order, please follow the steps below and review our Terms and Conditions before placing an order. If you have any questions or concerns PLEASE EMAIL US at info@obexasurgicalstore.com and one of our friendly and knowledgeable staff will be more than happy to assist you


  • Visit our website to choose the product and quantity and submit a Request for a free quote via email.
  • Our team will email you within 24 hours. Once you approve the final quotation and you are ready to order, email us with a confirmation.
    When replying back to the email please also includes the following information: Your name and shipping address, need by date

*** Step 2:

  • After we receive your roster, your invoice will be created and emailed to you. Please review it and when you are ready to make the payment you can use the payment options located on your invoice to pay online or you can contact our customer service to pay via credit/debit card. We accept the payment options below:
  1. Credit/Debit card (visa/master/American)
  2. Bank Wire Transfer
  3. Money Gram
  4. Western Union
  5. Paypal

*** Step 3:

  • After we receive your payment, we will send your Order Detail within 24 hours or less. Please review it and reply back to our email confirming that your ORDER DETAIL is correct or we need to make any changes. Once you confirm the Order Detail, we will start your order and any last changes may not be possible for us to do. Tracking number(s) for your order will be emailed to you once we ship out your order or contact our customer support to check on the status of your order

** For questions and information regarding our policy for returns, corrections, exchanges, graphics/designs, cancellations, credit/payment, check, processing/shipping time, uniform care instructions, and additional add-on orders.

Online Inquiry: Please visit our site at www.obexasurgicalstore.com or you can send your questions via email at info@obexasurgicalstore.com   (24 hours a day, 7 days a week)

Email Inquiry: info@obexasurgicalstore.com

For more information Click me 

Obexa Surgical is a team of highly professional and skilled engineers who have the ability to customize any instruments in any shape or design. We have an in-house CAD design team who are experts in instrument drawing making and our die-making team leads the drawing into a top standard forging, after forging our expert engineers take care of the rest process till the end of the finished product.

You may send us the picture of any product you need we will manufacture same for you. We also offer private Logos and printing for our valuable customers.

 Obexasurgicalstore.com Offers Different Methods To Pay Advance For Your Order, In Order To Make Advance Payment Select Payment Method “Direct Bank Transfer” And Click The Button “Place Order“, While A Couple Of Minutes You Will Receive Order Confirmation Email Has Order Information & Account Details For Payment. Make Your Payment Directly Into Our Bank Account. Please Use Your Order ID As The Payment Reference. Your Order Will Not Be Shipped Until The Funds Have Cleared In Our Account.

Obexasurgicalstore.Com Offers Multiple Methods To Make Payments For Your Order:

Cash On Delivery.

Bank Transfer.


We Are Glad To Answer Your Questions! Please Feel Free To Contact Us. Our Receptionist Will Answer Your Questions As Quickly As Possible. 

Please Note That We Always Answer Our Emails. If You Do Not Receive An Email Reply From Us, Please Check That Your Email Provider Has Not Put Our Messages Into Your Junk Or Spam Email Folder. You Can Connect To Find Details Of Our Different Channels Listed At The Contact Us Page.

No. The Background Will Be Whatever Surface You Choose To Apply Your Products.

Same Exact Same And Orientation Shown In The Variation Image Of Any Single Product Other Are Just Display Images.

If The Product Is Dead On Arrival (DOA), You Will Return The Replacement Product. Please Make Sure The Product Is Returned Unused, With A Box And As It Is With All The Accessories. In This Case, The Product Should Be Returned As It Is Delivered To You. Vist Return & Exchange Page And Click Product Return Form. If You Can’t Return The Product Within 7 Days Of Purchase Unfortunately We Can’t Offer You A Refund Or Exchange.. 

Please Contact Us First If You Have Any Problems With Your Product. However, If You Still Want To Return Your Purchase, Please Return It In The Same Packaging It Came In, Unless It Is Lost Or Damaged, Do Not Fold A Decal, Roll It The Same Way It Came In And Place It Inside The Packaging. Please Go To The Contact Us Page And Write A Note With Your Order Number (You Can Find Your Order Number In The Order Confirmation Email You Received) And Place It Inside The Package.

Each Product Is Rolled And Placed Into A Thick Durable Hard Cardboard Tube. Each End Of The Tube Is Sealed With A Carpet Insulation End Cap And Protected With Packaging Tape. Each Package Contains A Sheet With Instructions.

We Do Not Open Boxes As This Does Not Give Customers Any Satisfaction. But If You Want Us To Check The Product We Are Sending To You To Be Checked First, We Can Do It. If You Request This, Please Go To The Contact Us Page And Write A Note With Your Order Number. We Shall Send You Pictures Of The Ready To Ship Process With Your Order. 

Shipping department of Obexa Surgical is highly experienced in international shipment management. We deliver the shipment all around the globe within the least time. All the shipments are shipped followed by the shipping instruction by our valued customers. We provide shipping services By Sea, By Air, and Via DHL, UPS, TNT and FedEx.

We Have Standard Shipping To All Of Pakistan, We Offer Overnight Shipping To All Of Pakistan For An Extra Fee.

All Of Our Products Are Proudly Made To Order. Because Of This, We Need Time To Process And Create Your Products According To Your Specifications. We Are Located In Sialkot, Pakistan. It Usually Takes Between 2-7 Business Days (After Order Confirmation) To Arrive To You Depending On Your Location.

Standard Shipping Takes Between 2-3 Business Days To Major Markets. Overnight Shipping Takes 1 Business Day. With The Exception Of Some Rural Areas Where It Will Take Up To 2 Business Days. However, We Will Try Our Best To Process Your Order As Soon As Possible.

Please Note: Processing Times Are Subject To Change Without Prior Notice.

Sure! Obexa Surgicals  Ships Orders Via M&P & Leopard Courier. As Soon As Your Order Status Has Shipped, Visit Track Order Page For Tracking Details.

Perfectskt.Com Offers Customer Satisfaction Guarantee. Please View The Details Of Our Return And Exchange Policies.

Warning: Please Note That Some Of Our Designs Have Small Pieces That Can Pose A Choking Hazard To Young Children. 

Keep Out Of Reach Of Children Under 3 Years Of Age.

Always Check Your Confirmation Email For Any Errors, And Contact Us Immediately. However, If You Do Not, Perfectskt.Com Will Re-Ship Your Order Once You Have Returned The Incorrect Product, At Your Expense, To Us. Once Perfectskt.Com Receives The Returned Product, We Will Re-Ship The Correct Product. The Customer Will Be Responsible For Paying The Additional Re-Shipping Cost. These Costs Will Be Determined At The Time Of Re-Shipping The Order As Shipping Costs Are Determined By The Weight Of The Order. If The Error Has Been Made By Perfectskt.Com And We Have Inadvertently Shipped The Incorrect Product, We Will Reship The Correct Order To The Customer At No Expense.

If You Have Provided The Detail With An Incorrect Address Or Zip Code, Perfect Stickers Is Not Responsible For The Location Of Your Order. In Most Cases Improperly Mailed Orders Will Get Shipped Back To Perfect Stickers. It Is Your Responsibility To Follow Up To See If We Have Or Have Not Received Your Returned Package. An Additional Fee Will Be Assessed For Shipping To The Correct Address.

Please Contact Us Via Email, WhatsApp, Call Or Just Put Your Question On Our Facebook Page. We’ll Answer Your Questions.

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