We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

• All items must be in their original packaging with product tags intact
• All items must be  unused, unbroken, and in their original condition
• All items would need to be returned originally

If non of the above conditions are met, we regret to inform you that we are unable to process any claims for exchanges or refunds regardless that the items have been mailed back to us.

CUSTOM ORDERS:  All custom orders are final. We do not refund or exchange any item. (Except in cases of a defective product)

Ship To: Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Consumer Returns Department:

• Kotli Loharan West Muhala Bilal Town 
• Sialkot 
• 03153169091